Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal information (name, email, phone number, address)
• Medical information (health concerns, prescriptions, medical history)
• Payment information (processed securely through third-party providers)
• Usage data (how you interact with our platform)

2. How We Use Your Information

We use the information we collect to:

• Facilitate appointment bookings and healthcare services
• Process payments and send confirmations
• Communicate with you about appointments and services
• Improve our platform and user experience
• Comply with legal obligations

3. Information Sharing

We share your information only with healthcare providers necessary to fulfill your appointments and with your explicit consent. We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal and medical information, including encryption, secure servers, and regular security audits.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser.

7. Third-Party Services

Our platform integrates with third-party payment processors and communication services. These services have their own privacy policies governing their use of your information.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@click2book.in