Terms and Conditions

1. Acceptance of Terms

By accessing and using click2book services, you accept and agree to be bound by the terms and provision of this agreement.

2. Use of Services

Our platform provides online healthcare booking services including doctor appointments, lab tests, and pharmacy orders. You agree to use these services in compliance with all applicable laws and regulations.

3. User Responsibilities

You are responsible for:

• Providing accurate and complete information
• Maintaining the confidentiality of your account
• All activities that occur under your account
• Attending scheduled appointments or canceling in advance

4. Medical Disclaimer

click2book is a platform that connects patients with healthcare providers. We do not provide medical advice, diagnosis, or treatment. All medical services are provided by independent healthcare professionals.

5. Payment and Refunds

Consultation fees and service charges are clearly displayed before booking. Refunds are processed according to our cancellation policy, typically within 7-10 business days.

6. Privacy and Data Protection

We take your privacy seriously. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal and medical information.

7. Limitation of Liability

click2book shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or inability to use our services.

8. Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

9. Contact Information

For questions about these Terms and Conditions, please contact us at support@click2book.in